Privacy Policy

1. Who We Are

Natural Life Culture ("we", "us", or "our") operates the website naturallifeculture.com.au. We are committed to protecting your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Information We Collect

We collect personal information that you voluntarily provide when:

• Submitting a wholesale inquiry form (business name, contact name, email, phone, ABN, business type)
• Contacting us via email or phone
• Subscribing to any communications we offer

We may also collect non-personal information via website analytics (e.g., Google Analytics) such as pages visited, device type, and approximate location.

3. How We Use Your Information

• To respond to wholesale inquiries and provide quotations
• To manage wholesale accounts and process orders
• To comply with Australian legal and regulatory requirements
• To improve our website and services
• To send relevant business communications (with your consent)

4. Sharing of Information

We do not sell or rent your personal information to third parties. We may share information with:

• Service providers who assist us in operating our business (e.g., freight, warehouse, accounting software) — under strict confidentiality obligations
• Government and regulatory authorities where required by law (e.g., Australian Border Force, DAFF)

5. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. Our website uses HTTPS encryption. Inquiry form submissions are processed via secure third-party form processing services.

6. Your Rights

Under the Australian Privacy Act, you have the right to access and correct personal information we hold about you. To make such a request, contact us at info@naturallifeculture.com.au.

7. Contact

For any privacy-related queries or complaints, contact us at:

Email: info@naturallifeculture.com.au
Natural Life Culture, Victoria, Australia